Removing a triggered email

Justin Minns PhotographyJustin Minns Photography Member Posts: 59
edited November 2016 in Marketing with Zenfolio
I added an 'Order Placed' triggered email, before I realised what a waste of time they were, and now I can't remove it.

If I try and remove the template from the triggered email it doesnt let me save the change.
If I try to delete the template it tells me it is in use by a triggered email.

Can anybody help?

Comments

  • Justin Minns PhotographyJustin Minns Photography Member Posts: 59
    edited November 2016
    It seems there should be a 'Disable series' button next to triggered emails... I don't have it!

    It's also not possible to remove an email template once attached to a triggered email!

    Once again Zen support has been very helpful but seriously does this stuff get tested before it goes live?
  • ChessZenChessZen Administrator Posts: 460
    Hey Justin!

    To remove a triggered email, open the triggered email then click on Disable Series.

    It looks like this...

    image
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