Image titles

Having changed the titles of my images to "copy from file name" (and clicking "done") so that they are individually numbered, why do the titles keep changing back to "multiple?" Does anyone know?

Comments

  • AllisonZenAllisonZen Administrator Posts: 126
    Hey There!

    Our engineers are aware of this issue and are working to resolve it.

    In the short term, you can select an individual image, choose "copy from
    file name" then click on "Next Photo." This will save the information
    correctly. When you get to the last individual image, click DONE.

    You could also use the Bulk Metadata update, but you will need to make sure you have unchecked the "copy from file name" box before using this.

    If you have any questions, feel free to contact our Support team here
  • I was trying to avoid having to number each photo individually. Any idea when this will be rectified?
  • AllisonZenAllisonZen Administrator Posts: 126
    This issue was resolved about a couple of weeks ago.

    You should be able to successfully "copy from file name" without seeing "multiple." Give it a try and let us know how it goes!

Sign In or Register to comment.
Join our live streaming Zenfolio Customer Support Q & A session on You Tube!

Thursday's at 2pm EST 11am PST

NOTE: You can sign in using your Zenfolio account! To link both accounts, make sure both email addresses match before signing in.
If you have a new feature idea that you think would be a great addition to the Zenfolio service please submit it to our feature voting system.