How do you disable downloading with the Mobile Site?

Jeff Hurst PhotographyJeff Hurst Photography Member Posts: 4
I am referring to the mobile website. It is either on or off. I have downloading turned off everyplace I can disable. Yet when people view the mobile version of the website they can still download photos. I need a way to disable downloading without turning off the mobile site.

As it is I can find no way to protect my photos from being downloaded with the feature turned on. I am forced to turn it off. I see a lot of people view my website with a mobile device and would like to be able to use the mobile version - If I can disable downloading photos... It's silly to give mobile users access to download photos for free when clicking the cart button to purchase the photo instead.

Comments

  • Jeff, I think this will work: Go to SITE SETTINGS/PHOTO MOMENTS AP/ and go to the bottom of the box and select DISABLE ALL DOWNLOADING
    Personally, I gave up as people were just taking screen shots, which look horrible. My solution is to put a watermark on every photo, right in the middle of those that are for sale, and to the side of those which are more promotional in nature.
    I hope you can find a solution and not lose sales.
  • That doesn't stop downloading on the mobile site - already tried that but thanks
  • Jeff Hurst PhotographyJeff Hurst Photography Member Posts: 4
    edited March 17
    To be more clear - the mobile site in the customize only has one option - enable or disable - I do not want to use the photo moments app
  • Jeff Hurst PhotographyJeff Hurst Photography Member Posts: 4
    edited March 17
    People are able to download logo free photos to have printed elsewhere with the mobile site enabled - where is the security for photographers? Disabling the mobile site and forcing mobile users to desktop mode stops downloading, but also removed the ability to purchase prints! Surly there is a way to stop people from downloading our photos without taking away the ability for them to purchase using mobile devices...

    Photo moments is even worse. disabling downloads still allows people the option to download, opens the download feature and sets and spins at 0% - Plus you can not add photos to cart even though button is there.. all it does is open the photos in full screen mode...
Sign In or Register to comment.
Join our live streaming Zenfolio Customer Support Q & A session on You Tube!

Thursday's at 2pm EST 11am PST

NOTE: You can sign in using your Zenfolio account! To link both accounts, make sure both email addresses match before signing in.
If you have a new feature idea that you think would be a great addition to the Zenfolio service please submit it to our feature voting system.