Can't email

I upload a clients folder and now it won't let me email it, any suggestions?


  • ChessZenChessZen Administrator Posts: 514
    Do you mean that you're not able to create a gallery invite email inviting a client to view the gallery?

    Or do you mean that you somehow are not able to copy and paste the link to the gallery into an email to be sent to the client?

    In either case, please contact Zenfolio support through this page -

    Make sure to clarify exactly what you're trying to do. It may also help to take a screenshot of the page you're viewing and send it with your message.

    In case it is needed, see this link for how to take a screenshot -
  • AllisonZenAllisonZen Administrator Posts: 187
    Do you happen to have curly brackets in the subject line? If you have any gallery invite templates that have variables such as {gallery_name}, you will need to remove those curly brackets from the subject line. These variables will still work in the body of the email though.

    Keep us updated if you continue to have problems :smile:
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