So i am on the free trial. I have uploaded two photos to a test gallery. I was able to purchase one, then approved it. Then my mate purchased the other which was set to Auto-Approve. Both purchases were done over 5 hours ago roughly, and the "processing" status is still applied to those two jobs.
Is this a normal thing to happen, because i do not want to use this product if i have to deal with this clumsy behaviour? Also why is there no "refund" mechanism? If this happens to a customer, and i can't refund them, it will not be good for me.
Also i have raised a ticket but have had no response, hence this post on the forums.