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Downloading gallery does not work, customers complaining!

For past 2 months, the download has been half broken: timing out, emails not being generated...
Yesterday I received several complaints from customer that they never received the email that was supposed to arrive within 15 minutes. I also tried, 20 hours ago, still no email!

When trying to download directly, we're getting server timeout and the download fails.

Am I the only one with this issue?

Comments

  • YM PhotographyYM Photography Member Posts: 2
    No you are not the only one!
  • Ive had issues both up and downloading files, the last few months. Each time they claim their "engineers" are aware and working the issues. The next day seems fine, for a short while and then back to issues.
    I've received numerous emails from them of late, talking about issues and subsequent fixes. But the issues are still here and totally mess up workflow.

    The last time I complained, I told them I was through with them as a host, but Im sure of where to go and there are issues with the time to make the move.

    Anyway, that's what I know, or think I know.

    Kenn
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