andrea_sunderland@shaw.ca: I totally agree. This is one of the few things that drives me nuts about Zenfolio. I am REALLY EAGER to see them offer premium users the ability to totally strip away the Zenfolio branding and replace it with our own. What particularly bothers me with the current state is that clients can click on the Zenfolio links visible in the interface and go to the home page, where in a few clicks, they can see the base prices of the products. This is terrible for pros who are marking up their prints for sale. HIDE THE ZENFOLIO BRANDING PLEASE!!
Also, on another topic, I'm in Canada and I'm waiting for ZF to partner with a Canadian lab or at the very least, allow me to show that prices are in CAD dollars for custom product price lists. I have a client at the moment who wants me to offer free digital downloads, but also sell prints from a Canadian lab, so I've had to do a crazy custom product list and make notes in the descriptions that the prices are in CAD$ so customers will know that those custom products are not in USD. I know it's not an ideal way to use Zenfolio, but for what this client wants, it was my best option - and I spent a week scouring the web. For most other clients, I'll just use the MPIX lab products and tell the clients the prices are in USD to save myself the grief. I wish there was a Canadian Zenfolio!
One thing to note here: Many years ago, while working in a commercial photography studio in N.Y., an Art Director we had shot an ad campaign for called to complain about the invoice for the shoot. Specifically, she said: "Why are you charging me so much for film and Polaroid? I've called around to your vendors, and I know film is not that expensive!"
The photographer gently but firmly explained to this Art Director (who should know better at this level of the game), that we buy film/Polaroid stock in bulk, store it for months, do Lab runs and color tests for each shoot before production in order to assure maximum professional quality of the film we deliver to our clients (i.e. her). All of this requires a certain cost to the studio, which is factored into the cost to clients (it's called overhead). He told her that the next time we do a shoot with her, she is welcome to purchase the film/Polaroid for that shoot (at "cost"), bring it to the studio the day of the shoot, and we would gladly use it. Of course, we would not be able to guarantee it's quality for color accuracy, etc. She got the message.
For those that don't care for that business analogy (and who today can relate to the good 'ol film/Lab days?), I tell people if you go to a fast-food place and order a burger meal, you don't argue about the base price of the ingredients, do you? Sure, you can "make" the burger yourself, maybe cheaper than you're paying out. What you pay for is not the base thing, it's the "service" and skill of those providing it, not to mention all the "other overhead" costs of doing business, the "cost of keeping the lights on. It all factors into the customers' cost of a thing. I'm sure we, as MPix customers are not paying the "base" cost of printing they pay. Everything along the chain is marked up so everyone can make a profit. Your customers are essentially paying for your skills as a photographer, and provider of a certain quality of product. If they feel they can do it "better-cheaper" themselves, then you really don't want them for clients!
"Do not seek to follow in the footsteps of the ancient ones; seek what they sought"
~ Basho

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