Orders sent to photographer instead of client

Last post 01-12-2010 5:11 by Sidelight. 7 replies.
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  • jenwhite07 05-29-2009 11:20

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    Orders sent to photographer instead of client

    I would like to have a way to have fulfilled orders sent to me instead of the client.  I want to be able to check the prints to make sure there are no issues before the client sees the final product. 

  • Kevin Thompson 05-29-2009 22:42 In reply to

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    • Joined on 03-13-2008
    • Rockford, Illinois
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    Re: Orders sent to photographer instead of client

    this has been requested before, and I agree.  I would prefer to have the option to 'hand deliver' the product to the customer.  Keep my services more personal.  :)

    ~Kevin
    Thompson Digital Image
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  • BottleOfPills 06-04-2009 9:06 In reply to

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    • Joined on 05-20-2009
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    Re: Orders sent to photographer instead of client

     Seems to me this could be easily handled.  Most places I order from have a "Bill to" and a "Ship to" section on check out.

    hmmmm..  Wait MPIX even has this feature.

    Sorry for my sarcasm but for a non programmer this seems easy enough to implement.

  • Kevin Thompson 06-05-2009 0:04 In reply to

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    • Joined on 03-13-2008
    • Rockford, Illinois
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    Re: Orders sent to photographer instead of client

    To program a feature like this, you actually have to code all the screens and options on the zenfolio end, so the customer has the ability to select this option.  Then you have to work with MPix to code the software on their end to read the new options you are sending them through your code.  Their interface needs to correctly set those options in their ordering system.

    And of course, now that you have written all this new code affecting your ordering process, ALL code has to be tested and tested to be certain that nothing else is being adversely affected by the addition of the new code.  (If there are, then it's a re-write of code on both ends, and back to re-testing).  Once all of this is complete, then it can be released as a feature.  (it's been a long time since I've actually done coding, but I'm certain the general principals remain the same).

    and of course, anytime you assign something like this to a programmer or team, you have to wait until the schedule allows, otherwise of course you are stopping them from working on their current project, which is also important.    :)

    just a small explaination of why some of these things take time.  It does seem like, Mpix has this, just put a button on my order screen and that's that.  But it's 'involved'.  But I too am (im)patiently waiting for this as well....   :)

    ~Kevin
    Thompson Digital Image
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  • Sidelight 07-04-2009 9:27 In reply to

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    • Broughton Astley, Leicestershire, UK
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    Re: Orders sent to photographer instead of client

    any further news on this one, this is something that I would like to be able to do so that I can put my own branding on the packaging before I send it to the customer.

    There is an option to collect payment from the client myself, which sounds like it may do something like this?

    (I'm using Photobox)

    Regards, Davy

    www.sidelightphoto.co.uk
  • Laura 07-04-2009 10:41 In reply to

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    • Joined on 05-01-2009
    • San Francisco Bay Area, CA
    • Posts: 591

    Re: Orders sent to photographer instead of client

    You can accomplish this now by setting up custom products. Once a customer places an order you can have it fulfilled with Mpix or any lab you choose. So therefore it is sent to you and you can see it before shipping it to your customer.

    - Laura [Zenfolio]

    Happy to help Smile
  • Sidelight 01-12-2010 4:59 In reply to

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    • Joined on 07-02-2009
    • Broughton Astley, Leicestershire, UK
    • Posts: 18

    Re: Orders sent to photographer instead of client

    Hurray!!!

    I misssed your reply and have only just found it now.

    Thanks for letting me know, this has truly made my day :-) 

    www.sidelightphoto.co.uk
  • Sidelight 01-12-2010 5:11 In reply to

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    • Broughton Astley, Leicestershire, UK
    • Posts: 18

    Re: Orders sent to photographer instead of client

    Hummm...

    I can't seem to figure this one out, it seems that if I create custom products then I have to go to photobox myself and place the order.

    What I'm looking for is to allow the customer to place an order which is directly sent to PhotoBox and then for the prints to be sent directly to myself so I can check them and add a personal note before mailing them to the customer.

    Is it possible to do this?

    Kind regards, Davy

    www.sidelightphoto.co.uk
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