The problem that in my case I don't have enough income coming in to justify a studio so being able to have my clients pick all their shots that they want in an easy manner that makes sense is the goal.
Most of my clients work (both parents or the young newlywed couple) so getting together with them is sometimes difficult. I do offer to go to their home and bring a laptop then going through 400-500 pictures. But if I can give a client a gallery that is easy to pick and choose all their favorites in a method that makes sense then I win and they win.
I'm assuming you mean lightroom/Apreture when you say a lightbox program and I do use LR for my displays.
To be short here we just want it to be so simple that anyone who jumps in can pick their favs and then send them to me...
I must add that I was wrong above.. if the client creates the quick collection as long as they don't keep adding to a new quick collection they will put it into the same collection. I find it helps to have them quickly rename it.
I just talked my client through it and once they sent me the link to their 84 pictures I had to create a collection from their collection so I could then download the selected pictures to my system and I don't have to wonder if I got all the right pictures.. As it was I had to go back and reclick on all the 84 pictures since I had 83 until I found the one I had missed...
So that is why I'm looking for a simpler system... I don't make tons of money to have a studio and have my clients come to me...