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Last post 11-12-2009 5:34 by MrDennis. 5 replies.
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  • MrDennis 11-04-2009 15:13

    • Not Ranked
    • Joined on 11-04-2009
    • Posts: 6

     Hi All

    I'm New here so Please excuse my ignorance on things. I applied for two Domains, .com & .co.uk and payed for them last week. Due to BSODs on my PC it's only today I've managed to try and log in to configure my Mail. Failed dissmally. The site is not protected and I can't access cPanel.

    How do I find out if this hosting site is genuine or if I have been conned.

    besthost.co.uk is their name.

    I want to be able to Forward my Domain of .com into Zenfolio. On trial with Zen at moment, but am going to pay for it in next day or two. Great photo site is this.

    Sorry if my plea is in wrong place or inapropriate for here.

    Dennis.

  • Kevin Thompson 11-04-2009 20:04 In reply to

    • Top 10 Contributor
    • Joined on 03-13-2008
    • Rockford, Illinois
    • Posts: 1,900

    Dennis,

    Welcome to Zenfolio!  Now what is the full domain that you registered for each and lets see what we can figure out for you...  I'm not an expert, but I'll do what I can.  :)

    ~Kevin
    Thompson Digital Image
    New Zenfolio members save $5.00! Use referral code: 6VF-JY3-AA6
    TDI on Facebook! Become a fan today!
  • MrDennis 11-08-2009 6:09 In reply to

    • Not Ranked
    • Joined on 11-04-2009
    • Posts: 6

     Hi there,

    Sorry for delay in answering you, haveing BIG probs with my PC. Useing my laptop right now.

    Two problems really. Anyway, firstly, my Domain Name is   russ4tography.com

    (won't make any difference If I can't become a full member)

    Secondly, I got a Trial account that I set up in order to get familiar with Zenfolio and configure it. Well today, I tried to get a Fully paid up account but could not do so. I only have a Debit card here in UK. I will NOT use a Credit card. So how do I get a fully paid up account without a credit card.

    THANKS.

  • skysi 11-09-2009 18:26 In reply to

    • Top 25 Contributor
    • Joined on 05-11-2008
    • Chicago, IL
    • Posts: 161

    You won't be able to use your domain name until you've subscribed to the Premium account. You should contact Zenfolio customer service to discuss your payment options. They may have some resolution for you.

  • AF [Zenfolio] 11-09-2009 18:44 In reply to

    • Top 10 Contributor
    • Joined on 03-01-2008
    • San Francisco Bay Area, California
    • Posts: 721

    skysi:
    You won't be able to use your domain name until you've subscribed to the Premium account. You should contact Zenfolio customer service to discuss your payment options. They may have some resolution for you.

    Actually, you need either an Unlimited or a Premium subscription for the custom domain.

    -- AF [Zenfolio]
  • MrDennis 11-12-2009 5:34 In reply to

    • Not Ranked
    • Joined on 11-04-2009
    • Posts: 6

     Hi All

    Thanks for your replies...Appreciated.

    I'm back up and running fine, once again. Have paid for an Unlimited as I don't sell, so do not really want the expencive Premium.

    Just got to sort out a Web page and figure out how to put a link to my zenfolio via my russ4tography.com As you can see, I am absolutly new to all this and find some things rather difficult to follow. Still, I'm sure I'll get there in the end.

    Thanks

    Dennis.

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