Another level of sales service

Last post 10-13-2009 12:46 by Laura. 3 replies.
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  • jrko 10-13-2009 5:00

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    • Joined on 10-13-2009
    • Posts: 2

    Another level of sales service

    Can there be an intermediate level of service where Zenfolio takes orders and payments but I fulfil the order myself?

    If there is a way of doing this already and I'm making a fool of myself can you point it out? (the way to do it- not that I'm a foolEmbarrassed)

    JRKO
  • Laura 10-13-2009 8:33 In reply to

    • Top 10 Contributor
    • Joined on 05-01-2009
    • San Francisco Bay Area, CA
    • Posts: 591

    Re: Another level of sales service

    This is a feature of the Premium subscription. You can set up self fulfillment with custom products. Zenfolio will take orders from your clients and forward them to you. You will need to collect payment, and fulfill orders directly. Payments can also be accepted using PayPal. The responsibility is with you to communicate with your customers and to provide customer service.

    We have a step by step guide for setting this up available here.

    - Laura [Zenfolio]

    Happy to help Smile
  • jrko 10-13-2009 12:28 In reply to

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    • Joined on 10-13-2009
    • Posts: 2

    Re: Another level of sales service

    Thanks Laura.  I know I can fulfill clients orders myself.

    But what i really want is Zenfolio to manage orders AND payments but I fulfill the products myself.  That way I can print on high quality archival papers rather than have to use photobox for certain products.

    Again if there is a way of doing this already......

     

    JRKO
  • Laura 10-13-2009 12:46 In reply to

    • Top 10 Contributor
    • Joined on 05-01-2009
    • San Francisco Bay Area, CA
    • Posts: 591

    Re: Another level of sales service

    This is possible as described before. Zenfolio will collect payment for custom orders via PayPal and send the order to you to fulfill. Your customers can use a credit card through PayPal or their own PayPal account. the profits are deposited in your own PayPal account.

    - Laura [Zenfolio]

    Happy to help Smile
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