I really need to be able to change the the subcategory title in the Custom Products price list.

I have all my large print sizes in that category as they are fullfilled by a local printer who is much much cheaper than photobox etc and these prints have the potential to provide a very usefull revenue stream for me. But my customers will have no clue that I offer extremely good value large prints unless they stumble upon them!

They can already see there is a main category for prints elsewhere so that is where they will look for prints, so are very unlikely to look in the custom products category unless they are just curious to see what else there is to buy....

I believe that this issue has been a recognised known shortcomming for over a year now and surely must be very very easy to implement. So why has there been such a long delay in providing this functionality. All I'm asking for is simply to change the subcategory title (and/or add new subcategories) under the Custom Products price list.

Can we have some kind of indication that this feature is going to be introduced, or not and if it is, when?

Appologies if this is already possible, but I've not worked out how to do this yet.

Regards

Mart

It may help you to eliminate categories altogether so that you can have everything you offer listed together. To do this please follow these steps:

1. In Edit View, select SELLING from the Main Menu
2. Under Selling Tools, click Price Lists
3. Click the name of the price list you would like to edit.
4. Click Display Options at the top of the page. A pop-up window will open.
5. Check Show all products in one list
6. Click Apply to save your changes

Note: You can change the order your products appear in the price list by dragging and dropping them into the desired order.

I hope this helps in the meantime!

Thanks for the reply Laura.

Unfortunately that doesn't work either I end up with an even more confusing sales cart, just now divided into the 2 UK print fullfillment partners and lastly my custom product category, which now has a different name, mine! i.e Martin Williams, so now even less helpfull for prospective customers. The default layout, dividing products into like groups is a good idea, it helps direct customers effieciently to where they want to go. They don't want to see long confusing lists of products.

There is so much about Zenfolio that I do like - which is why I signed up for the premium account, but this particular aspect of the shopping cart is very poorly implemented, very nice had have the ability to offer your own products but to not be able to give your customers any kind of clue what you have for sale there, for the most part means they simply wont look, meaning no sales!

The frustrating thing is, it must be such a simple thing to implement, Zenfolio has been aware of the issue, probably for a year or more so that suggests this user function is not remotely on their list of priorities to implement.

Of course, if I'm on my own in seeing this feature as being important then there is no reason for it to be a high priority for Zenfolio to give attention to but it seems to me to be a no brainer that anyone who has custom products should want to be able help their customers know what sort of things they are so that they might make sales.

Martin

If you go to Selling>>Vendor Preferences and check the boxes to hide vendor branding then everything will appear in one list without subcategories.

I know this is not what you are ultimately asking for but this is a workaround to try in the meantime.

Thanks again Laura.

That does help, a little, it does mean I have a long list of sales items, but at least I can put the items I want at the top of the list. But in general, a long list of options is an obstacle to sales, so while better, not ideal.

Funny thing is though, I can change my vendor name from the vendor preferences, which is exactly the same kind of functionality as I'm asking for in the custom product category (well subcategory) so there are no technical issues to overcome, they've already done the code once, more or less.

Come on Zenfolio, it's an easy fix, but an important one. Give one of your guys an afternoon off from the theme cutomisation and let him fix this issue (probably only take him half an hour really)