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White space appears for certain image sizes

I am experiencing issues in the shopping cart in the framing of pictures. At first I selected 8x10 print, I saw white space above and below the picture while in the shopping cart and also when trying to select framing options. When I selected 16x24 size for the same file there were no white spaces. Now...

Posted to Problem Reports (Forum) by ajith on 11-19-2009
Need help from Blogspot user

I have my blog set up on Blogspot ( http://livinglifephotography.blogspot.com/ ). I am posting a picture a day there, but I'm having trouble getting them to size like I want them. I know that I don't want the resolution or size to be so big that a screen shot could be taken and they could be...

Posted to General Discussions (Forum) by Carolyn Marshall on 07-31-2009
Web Use Only Download

I did a search first, but I know there has to be something here and I'm just missing it. I allowed web use download only on my price list. I see the information for the licenses. However, I don't see what size the download is that they will get to use for web use. I looked back on my price list...

Posted to Using Zenfolio Service (Forum) by Carolyn Marshall on 07-31-2009
Image Quality

I have a few questions as I am just beginning. Since I can not add a watermark through Zenfolio if the image is larger than 1000 pixels on any side, and I can not upload images over 12 MB (unless I have the Premium plan), how do I maintain the original master file's integrity? Many of my images are...

Posted to Problem Reports (Forum) by jeffmrich on 07-25-2009
Newbie with simple file size question

We just signed up today, and are looking forward to getting up and running ASAP! Looks like a perfect fit for what we are looking for. I'm sure it's in the "help" area somewhere... but what, if any is the limit or recommended file size to upload .tif files? Obviously, I'd like to...

Posted to Using Zenfolio Service (Forum) by petalpixels on 07-12-2009
Image Sizes

Why does Zenfolio created photos that are smaller in measurements than my original file but increase the file size, ie one today was Original Photo (1249 x 1152) 222kb & it created a Very Large Image (921 x 850) @ 370kb. This makes it near impossible to link a decent sized image onto a forum I use...

Posted to General Discussions (Forum) by Mort on 06-21-2009
File Sizes

I just started using Adobe Lightroom (& I LOVE IT!!) and for my first gallery, I exported the catalog as "email" size images, for ease in uploading. Sure enough, it took no time at all to upload these 97 nice, consise files to my zenfolio gallery. Now I have a question: they are in the...

Posted to Using Zenfolio Service (Forum) by Lori DeLude on 06-12-2009
Uploading Low Res Proofs Disables Ablity to Order Large Prints

I do NOT want to spend 100's of hours prepping and uploading 20mb images to my galleries, I therefore only upload 1200 pixel images and replace the images online with high res ones when an order comes in. The problem is that the ordering system sees my low res files and disables the ablity to order...

Posted to Using Zenfolio Service (Forum) by Scott Tomlinson on 01-11-2009
Dim the light- Vertical photo size

All of a sudden my vertical shotsstay small when i use the "dim the light" feature while the horizontal shots fill the window top to bottom. Strangely the vertical shots also used to fill the window top from bottom before. This appears to be an intermittent problem that I noticed before, sometimes...

Posted to Problem Reports (Forum) by iRaphael on 10-11-2008
Thumbnails

Can a user or Zenfolio tech point me to a post on the merits of utilizing thumbnail sizes? Discovered there are a number of choices; photo page, thumbnail, square, large, small, medium, Large, VLarge and Original. Upon upload, does Zenfolio select the proper size? Can this be changed after upload? How...

Posted to Using Zenfolio Service (Forum) by shuttrrbug on 09-05-2008

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