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Shopping Cart & Checkout needs to be more obvious / streamlined

Been using ZenFolio for several weeks now and have noticed a common theme when talking to my customers at a game last night. The told me the buying process is not obvious at all compared to my previous service (SmugMug). Here's some examples: 1) More than one person said they couldn't figure...

Posted to Requests for New Features (Forum) by ZenShooter on 10-21-2009
Shopping cart is empty

Tried to do a test purchase to make sure everything was working properly. I am able to add a photo to the cart, but when I click on go to cart, it shows my cart is empty.

Posted to E-commerce Discussions (Forum) by bernie1520 on 10-01-2009
2nd Request: Save Shopping Cart

I am working on a HUGE order on my laptop and I go to my desktop to continue working on it and my cart is EMPTY. I am not happy. Saving your shopping cart has got to be a pro feature like really soon.

Posted to Requests for New Features (Forum) by pam3la on 09-12-2009
Ordering won't turn off

On one of my galleries I have turned ordering off but the shopping cart still shows up even after I've signed out.

Posted to Problem Reports (Forum) by karensquires1@msn.com on 08-25-2009
Add Lustre Option (Suggestion to move it to another location in the cart?)

When my customers want to add Luster, it's hard for them to find. Ideas for changes: - I feel it would be better placed within the paper finish options Pallette. - Perhaps placed underneath the color conversion option. It's currently added by the user within the "Frames, mounting, etc."...

Posted to Requests for New Features (Forum) by millermiller on 06-18-2009
don't like the "best fit"

I don't like that "best fit" comes up when my clients are trying to order prints. I'm afraid my clients will think they need to choose "best fit". I crop my photos to 4x6 and allow for space to be cropped to other sizes. Therefore, my clients will all choose 4x6 which is my...

Posted to Requests for New Features (Forum) by jhmap on 06-17-2009
Digital File Package Option

I'd like to see an option to set a digital image package price for buying an entire gallery. I want to sell single files for $50 each. The current shopping cart setup works GREAT for this purpose. But I also want to offer an entire gallery for $500 regardless of how many files are in it... sort of...

Posted to Requests for New Features (Forum) by Jason Michael on 05-12-2009
Why am I not getting the base rate?

I am trying to order prints from my own account. Prints show up in the cart at the base rate as long as I am ordering the E-Surface paper. However, when I change to Metallic Paper or True Black and White, the price changes to the marked up rate. What's going on? Is this a glitch in the program or...

Posted to E-commerce Discussions (Forum) by gratex2 on 11-16-2008
Optional change of order flow.

I would like to the have the option to change how an order is entered. After a picture is selected and the size is chosen, I would like the user to select the paper, framing, matte right away. Waiting until the user gets to the shopping cart makes it more likely that the user won't even notice the...

Posted to Requests for New Features (Forum) by bballmeyer@accufax.com on 11-11-2008
Re: Frames on Images

Once the buyer selects a frame or frame and matte, I would like to have the picture updated in the shopping cart so that she can see what she is purchasing.

Posted to Requests for New Features (Forum) by bballmeyer@accufax.com on 11-11-2008

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