Best Of

Last year with Zenfolio!

I have been patient for month, but at this point, I have had it. I will be canceling the service before my renewal this December. I see "Loading..." more than I see my images. Those I share the images with complained as well. Generic support responses "our engineers are busy working on resolving this issue" no longer cut it. The service was good once, a long time ago.

En Garde Photography

1

Spinning dotted circles. STILL.

I Googled this dilemma and found that Zenfolio has been working on this problem FOR YEARS. A gallery of 8 photos is just spinning and spinning and spinning... Their excuse that this was due to a high upload-time of year doesn't really hold water right now, since most photographers around the world aren't working due to the pandemic.

I deleted the gallery and re-uploaded, to no avail.

Prestige Photo

1

Re: Can we get a guestbook captcha system to prevent spam?

I did disable the ability for folks to leave public comments a few months ago, but this feature is only helpful in that the spam doesn't go public. It does NOT prevent the spam--so I still have to manually delete each spam post myself or let it sit in the pending comments of my guestbook forever. It's frustrating and annoying, as these bots are relentless, and for the amount of money I pay Zenfolio for my straightforward site (which I don't use to sell anything, either), a spam filter is the least Zenfolio could provide.

Anita Sagastegui Photography

2

Re: Can we get a guestbook captcha system to prevent spam?

I REMOVED my guestbook entirely because of the spam comments, and I'm STILL getting notifications of guestbook entries EVERY DAY. Something must be done, this is ridiculous.

Sheila Pack Photography

2

Re: I am Leaving Zenfolio

Yep. TheImageFile looks like it blows away Zenfolio in just about every category and is most likely where I will be moving my site to. This price increase with nothing new to justify it is an absolute joke.

BlurRevision Media Design

1

Re: I am Leaving Zenfolio

It's killing me. Just got a AUD$60 credit for the stupid image previews not working and now today there seems to be an outage and nothing uploading. Check the chat...we are on holidays! No support. No system. Spending my evening looking at Shootproof, ImageCloud and Ubookr. Over Zenfolio and I have two accounts!

Look into TheImageFile.com ! I just made the switch and it's amazing! Has all of the functionality that Zenfolio has and so much more. Their support is lightning fast too

BlurRevision Media Design

1

Re: Can we get a guestbook captcha system to prevent spam?

Our best suggestion is to disable the ability for visitors to add public comments.

To do this, go to the PHOTOS tab in the Dashboard of your account.
Then, in the Organizer on the left, click on the top-level "All Photographs" Group
In the Toolbox on the right, choose "Group Access"
In the Comments tab, uncheck the boxes that say
"Allow new posts from users not registered with Zenfolio"
"Allow new public posts (anyone can see them)"
SAVE

I hope that helps!

AllisonZen

1

Re: Any Help Please

Keep up with your scheduled blog posting and make sure to submit your blog page to Google once a week using your Webmaster account Search Console.

Also, add a single new link to a recent blog post every week to right into your Home page Welcome Message.

Google likes fresh content delivered on a schedule ;)

Websites for Photographers

1

Re: For everyone that says the SEO for zen does not work well....

Hi Sara, 
For sure you can improve your SEO a lot on Zenfolio when you work on it. The thing that most people is reproaching to SEO zenfolio is that on other provider you do not need to work on it ! Title, comment and keywords are usually enough to make it work. 
For instance, for the same amount of given info (keyword, title) the same picture on 500px popup first with a narrow google search never the zenfolio's ones. 
Cheers, 
Sylvain.

SylvainPhoto

1

For everyone that says the SEO for zen does not work well....

Your probably just not taking the time to do it right.

Im # 2 - Hampton Roads Wedding Photography

# 3 - Grand Affairs Photographer (important because our studio is across the street from the venue - We are also on the 1st & 2nd pages for variations of this search)

#2 - hampton roads portrait photographer

#4 - Norfolk Wedding Photographers

#4 - yorktown freight shed photography

Anyway you get the idea. My images show up in the image search results, my blog posts show up in search results, and mostly its my homepage that shows up in search results.

sarahashleyphotos

1